Frequently asked questions

How do I know my username and password?

Your math teacher will provide you with Prodigy Username and Password. If you haven’t received it, please contact your math teacher immediately.

I forgot my username and password

If you forgot the username and password given, you can either
- Ask your math teacher to share it again
(or)
- Ask your parent to login to their parent account and share the right credentials with you by checking manage child option (Remember: To be able to do this, your parents must already have a parent account with Prodigy)

How do I Sign In to Prodigy with the Login ID and Password Given by the Teacher?

Download https://play.google.com/store/apps/details?id=com.prodigygame.prodigy&hl=en_IN and enter the given username and password
(Or)
Go to play.prodigygame.com on your web browser and enter the given username and password

How do I Sign In With Google With An Existing Prodigy Student Account?

You should only use the username and password given by your math teacher. If you already have an existing ID and password on Prodigy, please inform your math teacher and ask her to add your existing ID to the class.

How do I log out of the Game?

You need to log out properly to ensure the game progress is saved correctly.
To log out, while in the game, 
i. Go to Toolbar -> Settings (Click Gear Icon) -> Log Out

What is the Storyline of Prodigy?

You are a new student of the Academy and on your first day, the Puppet Master strikes. The Puppet Master wants to take over Prodigy Island and attacks the Academy to prevent student wizards like you from learning. The Puppet Master sends the five elemental keystones scattered across the Island. It is upto you to find the five keystones, return them to the Academy, and defeat the Puppet Master to save the world. This is a story of magic and mystery. 

Should I pick “SCHOOL” or “HOME”?

If you are playing from home, select the "HOME" button.
If you are playing from school, simply follow the directions given by your teacher
If you are playing from school, simply follow the directions given by your teacher
By selecting "HOME", you will get complete access to all areas in Prodigy Island and by selecting "SCHOOL", you will be able to access all areas except Dyno Dig Oasis, Lamplight Town, and the House.

What is a multiplayer world in Prodigy? 

When you choose the "HOME" button, you will be shown different multiplayer worlds to choose from. 
In a multiplayer world, you will be able to see fellow players who are currently playing within that world. The color bar indicates the current number of players in the world. If the color bar is green, you will be able to enter the world. Yellow color indicates that the world is going to be full soon. If the bar is red, it means the world is 100% full and you will no longer be able to enter it until players in that world leave. 
Initially you will see 6 recommended worlds and if you want to see other worlds, click the “More Worlds” button.

Which world should I choose to play?

When you select "HOME", you will be shown 6 recommended worlds and a “More Worlds” button in the bottom right hand corner. You can choose any of the worlds (or) you can choose the same worlds as your friends so that you can play Prodigy together.
When you select "SCHOOL", you will not be able to choose a particular world because you will automatically be placed in the same world as your classmates (if you are a part of a class).

How do I know which world I am in?

To know your current world, while in the game
i. Go to Toolbar -> Settings (Click Gear Icon) -> Network
ii. If you want to join a new world, then you have to log out and log in again from "HOME" option

Can I play in offline mode? 

Play in offline mode does NOT mean you can play Prodigy without Internet / Data consumption.
Play offline simply means you will play without any multiplayer features (ie. you will play Prodigy without seeing your friends and other players)

How can I play with my friends?

If you want to play with your friends and see your friend’s character in Prodigy, choose "HOME" and select the same world as your friends. 
It is important to know your friend’s world and friend’s character name to be able to locate your friend’s character in Prodigy.  However, If your friend is in the same class as yours, you can also simply select "SCHOOL" and get automatically placed in the same world. Be aware that you and your friends will not be able to access Dyno Dig Oasis, Lamplight Town and the House from while playing from school. 
Remember: You can only see your friends/classmates/any other wizard in the game after reaching Level 5.

What are the different areas in the world of Prodigy?

When you open the Prodigy World Map, you will find different areas like

i. Shiverchill Mountain
Bok’s mountain is frozen and he needs the help of a wizard to reclaim his throne. Here you can learn ice spells and recover the Ice Keystone of Shiverchill Mountains.

ii. The Firefly Forest
Flora’s forest is taken over by pesky monsters, thieves and a sleeping giant. She needs help to reclaim her forest. Here you can learn earth spells and recover the Earth Keystone of Firefly Forest.

iii. Skywatch
The machines of Skywatch aren’t working and both Benni and Broccolina need help to get them up and running again. Here you can learn storm spells and recover the Storm Keystone of Skywatch. 

iV. Bonfire Spire
Slurpy needs the help of a wizard sidekick to impress the Queen of Bonfire Spire with his dish. Here you can learn fire spells and recover the Fire Keystone of Bonfire Spire.

V. Shipwreck Shore
An Ancient Monster is lurking in the waters of Shipwreck Shore, and Eve needs your help in defeating it. Here you can learn water spells and recover the Water Keystone of Shipwreck Shore.

Vi. The Academy
The Academy is where wizards go to learn. It’s a floating castle in the middle of Prodigy Island. This is where the 5 Warden Keystones must be returned to. To enter the Academy, you must be at least level 15

The Archives: The Academy’s Archives contain valuable pages of information, but the wicked Puppet Master used a powerful spell to mix up all the Archive’s rooms making it a mess. Collect the lost Academy pages and bring them back to the Academy’s merchant to exchange for rewards.

Vii. The Lamplight Town
The central hub of Prodigy Island, here you’ll find the Coliseum, the shopping district, a dance mini-game, and where festivals take place.

Viii. Tower Town
This is the home of the floatlings. The Puppet Master has destroyed their home and the floatings need your help to rebuild the towers and grow their magical lumin trees.

ix. The Dark Tower
Previously home to a powerful wizard, Mira challenges wizards here to test their strength and see if they are a “true wizard”. To beat her challenge, you must clear all 100 floors of the tower.

x. Dyno Dig Oasis
Here you can help Profesor Scoog dig up fossils for the museum. Retrieve fossils, earn rewards, and fill up the museum in the process. 

xi. Epics Subspace
Players who own legendary pets called ‘Epics’ can participate in the ‘Epic Arena’ here where they can use their Epics to challenge waves of enemies and earn unique rewards. There is currently no way to get an Epic if you don’t already have one, but this may change in the future. 

xii. House
This is your own personal house. You can customize it with furniture items and show it off to your friends! 

xiii. Harmony Island
This island is home to the Ancient, a mythical being who is responsible for the balance of all five elements. Here you can earn runes to become strong enough to help break the seals placed on the Ancient.

What is a Quest?

Quest is a mission that a Prodigy wizard should perform to be able to earn reward and progress through the storyline of prodigy world
For example: A quest in a area can be
- Defeat a certain monster
- Collect an item
- Go to a specific place etc..

What can I do in Shiverchill Mountains?

The main quest is to help Bok reclaim his throne. You can also collect items known as ‘Frozen Somethings’, which can be melted in one of the furnaces for Ice Crystals. These Ice Crystals can then be exchanged with a miner for unique rewards. You can rescue monsters here..

What can I do in Firefly Forest?

The main quest of Firefly Forest is to help Flora out with some pesky monsters causing trouble in her forest. You can also collect fireflies that fly around by clicking on them. These Fireflies can then be exchanged with a merchant for unique rewards. You can rescue monsters here and buy items from the local merchant.

What can I do in Skywatch?

The main quest of Skywatch is to help Benni and Broccolina restore power to the machines of Skywatch. You can rescue monsters here and buy items from the local merchant.

What can I do in Bonfire Spire?

The main quest of Bonfire Spire is to help Slurpy with Queen Goo-lia’s dish for her royal dinner. In this quest, you will need to pull levers to change where the lava goes. You can rescue monsters here and buy items from the local merchant.

What can I do in Shipwreck Shore?

The main quest of Shipwreck Shore is to defeat an ancient sea monster causing chaos. You will need to explore both above and below water with the help of a breathing bubble. You can rescue monsters here and buy items from the local merchant

What can I do in The Academy?

Once you reach level 15, you will be able to re-enter the Academy. When you do, you can either go through the Academy Archives or return the Warden Keystones to their pedestals once you have them. (Note: At this time, only the Earth Keystone of Firefly Forest may be placed.)

Within the Academy Archives you can collect ‘Academy Pages’ to turn into the Academy Merchant in return for rewards. You can get these pages by picking them up on the floor and battling monsters. Also, you can collect five golden pages during your visit, you will receive a special reward from the Archives Wheel.

When you place the Earth Keystone on the pedestal, you will unlock the second floor of the Academy. Here, you can rescue the Earth Warden named Florian from the Earth Tower. You can also re-run the Earth Tower to earn rewards. 

What can I do in Lamplight Town?

In Lamplight Town, you can go shopping, visit the Stylist, participate in events, visit the Arcade, talk to Sir Vey, spin the Wheel of Wonder and Twilight Wheel, visit the Coliseum, visit the Bounty Board, and buy special items from Scientist Slimerella.

What can I do in Tower Town?

You need to help the floatlings rebuild their lost tower so that they can grow their magical Lumin trees on every tower.

You can choose your floor and start building. After choosing your room, you can start adding blocks. Once you have built your first floor, you will get access to different rooms, frames and decorations.

Also, while you are rebuilding, you will get the chance once a day to play Floating Fling - this mini game will allow you to gain more currency to buy items for your tower.

What can I do in the Dark Tower?

Mira resides on the 100th floor of the Dark Tower and occasionally she comes down. Dark Tower is her home. The primary quest is to defeat Mira and this is one of the hardest areas in Prodigy Island because she knows 34 spells. On every floor of the tower, you need battle with a monster and you also get to spin a chance wheel. (Remember: Non-members can climb only up to 5 floors in the Dark Tower)

Do you know that defeating Mira gives you some of the coolest gear? 

What can I do in Dyno Dig Oasis?

This is an exciting area in the Island where Professor Scoog asks you to dig for fossils. You can fill up the museum with all your collections as well as purchase items and exclusive pets from Professor Scoog.

How can I customize my house?

To decorate your house, select the icon with a pencil and paper in the hotbar when in your house to enter editing mode.. When you edit, you can select one of the items categories to see specific furniture, decorative items, windows and more! To add an item to your house, drag the item from the bottom bar to where you want it in the house. (Note: There are spots where furniture cannot be placed) To remove an item from your house, drag the item from your house to the box icon in the bottom right of your screen. If you want to remove all your items from your house, you can select the box icon, then select ‘YES’ to confirm.

You can purchase a new house by selecting the icon of a house with an arrow. Members will be able to purchase small, medium, large and special houses. Only small houses are available for non-members. When visiting a new house, click on Mozza Ella to decide whether to buy the house or keep looking.

You can allow other players to visit your house by clicking on the icon of a house with a lock. When you enable visit, you unlock your house entirely for all wizards (including your friends)

Why does the story start from the beginning again?

If you happen to start from the beginning (by selecting a wizard, choosing the eye, skin, hair color and style, waking up from the bed for your first day of classes at the Academy) - that means you are using a brand new ID and password.

Always use the same ID and password you used earlier to progress within the game.

More about Tower Town

a. Why did the Puppet Master destroy all the towers in the Tower Town ?
Floatings live in Tower Town and they are known to have a deep quest for Knowledge. Lumin trees grew on these towers where floatings studied and acquired knowledge.  The Puppet Master destroyed the entire Tower Town because it contained too much magic. The floatings who lived and studied have gone into hiding due to fear of the Puppet Master’s return and are unable to continue their educational pursuit. 

b. How many towers can we build in Tower Town ?
By design, you should ideally be able to build only 14 Towers in total. But due to a bug, you will be able to build an infinite number of towers in Tower Town at present. 

c. How many floors can be built in a Tower ?
The maximum number of floors per tower is 28. 

d. How many questions should I answer to build a floor ?
There is no set number of questions to answer to build a floor. You just need to master the mentioned skill to build 1 floor. Each floor in a tower represents a specific skill. 

e. How do I know if I have mastered a skill ?
Once you master a skill, a Skill mastery award pop up mentioning “Skill Complete” shall appear.

f. I have mastered skills in Prodigy before entering Tower Town. Should I master those skills again to be able to build a floor ? 
No, if you have mastered a skill earlier in Prodigy, you get a head start in Tower Town. You will be able to quickly renovate and build floors instead of answering the same skill related math questions again. 

g. Why am I not able to add new floors in the Tower ?
If you keep getting too many questions wrong in a skill or if you are not answering questions in that skill for a long enough time, a shroud will appear on the floor and will lock progress until you clean the floor. To clean the floor, you have to answer 20 maths questions, correctly or incorrectly. Once you clean the floor, the shroud will disappear and you can continue building floors. 

h. Can I move floors between Towers ? 
Yes, you can. Remember, the maximum number of floors you can build per Tower is 28

i. What is an Infinity Tower ? 
Infinity Tower is where you can create one infinitely tall tower (not restricting to 28 floors) by answering questions from many skills at a time (Regular Tower Town play limits one floor to one skill). Infinity Tower is typically locked and is only opened in 2 circumstances. First is during the placement test (applicable only for students outside of India) and the second is when your teacher enables Infinity Tower by creating an assignment for you / your class. When the Infinity Tower is turned on, all other towers are locked so that you can focus on completing your teacher’s assignment questions. 

j. Why am I taken to Infinity Tower when I login to Prodigy ? 
When your teacher has enabled focus mode for her class and you have selected the “Play at School” option, you would automatically be asked to work on Infinity Tower. This is done to help students to focus on completing the assignment questions set up by the teacher. If your teacher has not enabled focus mode, you would not be directed to Infinity Tower, even when you select “Play at School”

k. What else can I do in Tower Town apart from building Towers ?
You can change the looks of the tower floors by collecting elemental research samples, purchasing and adding rooms, frames and decoration items for each floor. 

To collect elemental research samples, you need to make use of Floatling Fling. Floatling Fling is an ancient Floatling tradition that helps send the Floatlings out to different areas in Prodigy Island to research that element and bring it back to you. Remember, once a Floatling has been flung, it will need to rest before it can be flung again. 

Each room you add has a specific element, and when built, the Floatlings that correspond to that element will return to Tower Town and become a 'roommate' for that floor.

Why should I complete a quest?

You need to complete a quest progress through the storyline of Prodigy and earn the Warden Keystones.  If you don’t know what the quest is in an area, simply speak to the quest giver. 
In each zone, the quest givers are:
- Firefly Forest: Flora
- Shiverchill Mountain: Bok
- Skywatch: Brocollina and Benni
- Bonfire Spire: Slurpy
- Shipwreck Shore: Eve

How do I complete a quest?

Each quest is a bit different for each area and will require you to do different tasks. Most quests will require you to visit at least one location. A guiding handwill point you in the direction you need to go. Follow the helping hand, complete the task and return back to your quest giver to receive your next task until the quest is completed. You can view your quest progress by clicking on the zone in the World Map. Your current task will be listed above your progress bar. You can also see your friend’s current progress on the quest by clicking the right arrow button!

Why can’t I find the right monster or the item in a quest?

You won't always get the chance to find the right monster or collect the item you need to right away. Sometimes it'll take more than one battle to complete the quest. So keep trying.

How do I win a battle?

To win a battle, you must get your opponent’s hearts down to 0. To do this, select a spell from your spellbook and correctly answer the math question. Different spells have more power than others. The more powerful the spell is and the accuracy of your answer determines how many points get reduced for the opponent. Once the opponent's points reach zero, you win.

Why should I answer questions correctly?

When you don’t answer the question correctly, the spell you choose doesn’t strike the opponent successfully and hence doesn’t reduce the opponent’s health points. Your spell energy goes to waste.

Why do I lose hearts even after answering questions correctly?

Answering a question correctly will ensure your spell is cast on the opponent but the opponent will have a chance to strike you back. Whether the opponent is able to successfully strike you is based on chance. If he strikes you correctly, your hit points will go down and you will lose hearts.

Can I leave a battle? 

You cannot leave a battle that is in progress. You can just log out and log in back but the progress in the current battle will NOT be recorded and will take place again from the beginning when you click on the same opponent.

What is a boss battle?

A boss battle is a much harder battle than the normal battles, with a unique creature or person. There are currently 12 bosses and 5 mini-bosses:
- Firefly Forest: 1 boss in final quest (Gerald)
- Shiverchill Mountain: 1 boss in second last quest (Ice Wyrm)
- Skywatch: 1 boss, 3 mini-bosses in several quests (3 Clouds in separate battles, and all 3 clouds attack together in the final quest)
- Bonfire Spire: 1 boss in second last quest (Cebollini)
- Shipwreck Shore: 1 boss in last quest (Old One)
- The Earth Tower: 1 Boss in Florian’s office after all 8 floors are completed(Shadow Gerald)
- Dark Tower: 2 bosses (Grandoff on floor 50 and Mira Shade on floor 100)
- Crystal Caverns: 3 bosses, 2 mini-bosses (Grumpy Yeti/Aspen Frost, Makalu, the Crystal Golem, Winston Von Loot, -Glacias
- Harmony Island: 1 boss when you have enough rune(The Ancient)

Why can’t I leave a boss battle?

When you are in a battle with a boss like Gerald (the sleeping giant) in Firefly Forest, you will NOT be able to leave the battle by simply logging out and coming back in again. Even if you log out and log in, you will be returned to the battle. This is because boss battles must be completed before you can move on. Either you defeat the boss or boss defeats you.

How do I defeat a boss in a boss battle?

Level up your wizard and battle team members - Try visiting other areas of the game to gain more experience. Levelling up your wizard and team members will give you access to more hearts and more powerful spells, making it easier to take on the challenge.

Make use of elemental advantage - each element (astral, plant, fire, ice, storm, water, shadow) has at least 1 other element type that it is strong against and at least one that it is weak against. Make sure you know your elements so that you can construct your team to battle the particular boss you are up against. 

[Note: Astral is the neutral element that Wizards cast]

What is available in the Hotbar?

You have to reach level 5 to be able to see the Hotbar. You will find these icons in Hotbar

i. Membership
This icon allows you to purchase a membership directly from the game. You can click “Become a Member” option to bring your parent to our purchasing page 

ii. Backpack
This is the second icon in the hotbar where you can see all the items (hats, outfits, wands, relics, boots, buddies, items, currency) that you have collected so far

iii. Your Team and Pet Book
This is the third icon from the left which allows you to see your current team, your pets, and your pet book. 
In ‘Your team’ - you will be able to see the pets you have rescued, add them to your team, and see more information about each of them. You can also let pets go.
In ‘Pet book’ - you will be able to see information about all 150+ pets, as well as tell which pets you’ve seen and which you’ve rescued.

iV. Map
This is the fourth icon from the left which shows you the map of Prodigy Island. To travel to a new area, just click the area.

V. The Awards Menu
This is the fifth icon from the left. You can engage in the arena’s ‘Contest of the Champions’ (challenge players online, earn points and grand arena prizes)
Check out the arena leaderboard, class leaderboard, your current bounties, awards and badges.

Vi. Settings
This is the fifth icon from the right. You can adjust sound, music and voice volume using this gear icon.
You can also enter full screen mode and find out which world you are in at present by clicking on the network button.

Vii. Chat Bubble
This is the fourth icon from the right. While you cannot actually type in your own text using this chat box, you can use some of the predefined sentences and emoticons to speak with other characters in the same world. You can make your character do some interesting dance moves too (Probably after a win!) and use items such as confetti, water balloons, fireworks, etc.

Viii. Wizard Watch
This is the third icon from the right. Wizard Watch is your daily updates, social feed and a place where you can see the upcoming events / releases. You can share your achievements with your friends while you can see theirs as well. 

iX. Friends List
This is the second icon from the right. Your friend list and classmate list can be found here. This icon will only be available after you get your first pet in Prodigy. 
You can add any wizard to your friends list by clicking on them and selecting the “Friend request” icon. At any point in time, you can have a maximum of 20 friends only. 
Your classmate list is also visible to you. You can click any of the classmates to visit their house, battle with them, check out the gears they own, level, their picture, name and other stats.

X. Your Mail
This is the first icon from the right. This is where you get your mail. Members get their monthly member box mail here. You will know you have new mail when there is an exclamation mark about this icon.

- What all can a member do in Prodigy ?
Members can do the most exciting things in Prodigy Island. As a member you get 
- Monthly Member Boxes which gives you access to new items every month (this is delivered via your mail menu on 1st of every month)
- A Cloud Mount to hover on as you explore Prodigy Island
- Additional Morph Marbles
- Access to all the member-locked gears, styles, buddies, 150+ pets, furniture, houses, etc
- Mini-game boosts (more points per move, grow your point multiplier faster, walk faster, dig faster and the likes)
- Second rescue chance per monster/pet
- Access to the exclusive "Dab" dance
- All the members-only reward chests that are hidden throughout the world.

As a member, you will be able to 
- Evolve your pets
- Climb 100 floors of the Dark Tower and battle with Mira
- Level up faster with the Member Stars Jar
- Spin prize wheels twice per encounter

How to change your character’s equipment / items?

To change / purchase any of the below equipment / items, go to the backpack. In the backpack, you will find:

i. Hats
Hats give you additional hearts. This makes the wearer harder to defeat.

ii. Outfits
Similar to hats, outfits give you additional hearts.

iii. Wands
Most wands contain a spell that affects the whole enemy team. Different wands have different spells and different damage bonuses. If you don’t equip a wand with a spell, you won’t have a spell in your third slot in your spellbook.

Vi. Relics
Relics are magical rings that give the wearer the ability to use the spell contained within them in a battle. Unlike wands, relic spells only affect one enemy at a time.

V. Boots
Boots also give you additional hearts. These don’t show on your wizard, but they’re helpful! 

Vi. Buddies
Buddies are small pets that follow you around. It's really fun to have each one of the special pets follow you around.

Vii. Items 
You can see all the other items you collected so far here (except furniture)

Viii. Currency
You will use currencies to purchase items throughout Prodigy Island. There are different types of currencies like titan shards, gold coins, copper coins, magic snowflakes and more. Each currency serves a purpose and is supposed to be used in different ways. Hence, collect as many currencies as possible. 

Where can I see all my collections?

You will find all your collections such as hats, outfits, boots, wands, relics, special items, buddies and currencies in the backpack section of The Hotbar

Where can I see my team of pets?

You can see all the pets you have rescued in the “Your Team and Pet Book” (a pink paw print icon) option of the Hotbar, the third icon from the left.
In the ‘Your team’ section, you will be able to see all the pets you have rescued till now and add them to your team, as well as your current team.

What is a pet book?

Prodigy Island is filled with more than 150+ pets that have fallen under puppet master’s control. You can rescue  them to save them from the clutches of the evil master and add them to your team.
Details of all the pets you have rescued so far and pets remaining to rescue is available in your Pet book. You can see detailed information on each pet you have rescued, understand their evolution stages and based on the stats shown, you can set up your best team ever. Flip through the pages in the pet book and see which ones you still need to find. 
Pet Book Video Link: https://www.youtube.com/watch?v=xDiyiUi72QY
Prodigy’s Pet Adventures Video Link: https://www.youtube.com/watch?v=6SLG2gkcp5o

What is the Awards Menu for?

The Awards menu lets you view your ranking in your class and globally, you can challenge other players and monitor your bounties.
When you click on the awards menu in Hotbar, you will be able to see
i. Season Details
If you like battling with other players in Prodigy world, this is where you need to visit.
There are a total of 12 monthly seasons in Prodigy. Season 1 happens in March every year, Season 2 happens in April and so on. Remember: A season starts on the 1st of every month and ends on the 28th of the same month. 
In any season, you will be able to participate in “Contest of the Champions”, where you can battle with other players currently playing in the same Prodigy world to earn exciting rewards and prizes. 
So click on Season details, to check out
- How long is the season?
- What are the prizes ?
- How close you are to winning weekly bonus

And most importantly, this is where you will see the “Find challenger” button to battle with other players. 

When you click “Find challenger”, you will be matched with another player in the current world. It takes you to the arena where the player vs player battle takes place. Arena is the battle ground where you can bring your current team to battle another player’s live team. When you win, you earn arena points and you will be able to see your current season points under the ‘My Points’ section. 

ii. Season Leaders
This is a leaderboard of top arena players for that season. You can know your rank in the season and also keep track of the top arena players in the current season. 

iii. Class Leaders
While ‘Season Leaders’ is a leaderboard for all arena players, ‘Class Leaders’ is a leaderboard for your current class. You can check out who else in your class is participating in the current season contest and their current arena points. 

iV. Bounties
Bounties are a special type of mission that give you points for rescuing and defeating specific monsters. To collect bounties, you need to go to the bounty board in Lamplight town outside of the arena. Boardy who stands near the bounty board in Lamplight town will guide you to get bounties for capturing and defeating monsters every day. These bounties all have special names, and rescuing one will mean you can have a named pet! Earning bounty points increases your bounty score, and the higher bounty score you have the more rewards you can buy from Boardy.

V. Awards
You get Awards for completing different activities / game quests in Prodigy Island. This is where you can keep track of all your achievements and understand what should be done to get a specific award. 

Vi. Badges
You get to earn a badge for every math skill you have mastered during your Prodigy journey. When you scroll the “Collections” tab, you will be able to see different types of badges. The number of sides in the badge’s shape indicates the grade / class you are looking at.
- A Stone badge (0 sides) is given for Grade 1 level skill
- An Amber badge (2 sides) for Grade 2 level skill
- A Garnet badge (3 sides) for Grade 3 level skill
- An Emerald badge (4 sides) for Grade 4 level skill
- A Ruby badge (5 sides) for Grade 5 level skill
- A Topaz badge (6 sides) for Grade 6 level skill
- An Amethyst badge (7 sides) for Grade 7 level skill
- A Diamond badge (8 sides) for Grade 8 level skill
Try to collect as many badges as you can for your grade level to show off your accomplishments ! 

What is the Contest of the Champions?

When you go to the Awards menu in the Hotbar and Click on Season Details, you will find the “Contest of the Champions”. This is the name of the contest itself.

Every month, there is a contest in Prodigy. There are a total of 12 season contests in Prodigy. Season 1 contests happen in March every year, Season 2 contests happen in April and so on. Remember: A season contest starts on the 1st of every month and ends on the 28th of the same month. 

In any season, you will be able to participate in “Contest of the Champions”, where you can battle with other players currently playing in the same Prodigy world to earn exciting rewards and prizes. 

So click on Season details, to check out
- How long is the season?
- What are the prizes ?
- How close you are to winning weekly bonus

And most importantly, this is where you will see the “FInd a challenger” button to battle with other players who are participating in the contest. 

What is an Arena and Arena point? 

Arena is a dedicated battleground or a place where you (a player) can battle with another player and his/her team in Prodigy world. Arena points means the points you have collected by battling with other players either during a seasonal contest or anytime independently by inviting a player to battle with you.
Note: 
To participate in a player vs player contest, go to the Awards menu in the Hotbar, select Season details and click “Find a challenger”. 

If you are just interested in independently battling with a friend / player in Prodigy, just click on their wizard and select “Battle”

Bounties, Bounty notes and Completing a Bounty

a. Bounties
This is a special type of points given to you for rescuing and defeating monsters specific monsters. Every day, you can see 3 active bounties that you can collect. To see all active bounties for the day, go to the Bounty board in Lamplight Town. 

b. Bounty note
When you go to the Bounty board in Lamplight Town and click on it, you will see 3 active bounties every day. That’s bounty notes. Bounty note contains information about the quest/ task that you need to do to get bounties. When you click “accept bounty”, you will receive the bounty note. Bounty notes come in 3 different levels. 
- Level 1 for non members
- Level 3 and 5 for members
When you complete a level 1 bounty, you will earn 1 bounty points and when you complete the level 5 bounty, you will earn 5 bounty points. 

c. How do I complete a bounty and get bounty points?
To complete a bounty, once you receive the note, you also need to complete the task  (that is, rescue or defeat the mentioned monster) 
When you complete the bounty by rescuing or defeating  the mentioned monster, you will earn bounty points once you return the note to Boardy. 

What are the different types of awards given to a wizard?

You get interesting awards for completing different activities / quests in Prodigy like Forest Walker (for completing all quests in firefly forest), Mountain Explorer (for opening all chests in Shiverchill mountains), Monster hunter (for defeating 1000 monsters) and many more. To see the full list of awards, please go to the Awards menu in the Hotbar and click Awards icon.

Why should I collect badges?

The number of badges indicates the number of math skills you have mastered in Prodigy. Possessing a badge already (ie. having mastered a math skill already) gives you a good head start in some areas of Prodigy Island like Tower Town.

How can I collect more badges?

To collect more badges, you need to master math skills. The more math questions you answer on Prodigy lets you get more no. of badges. If you like to battle and answer math questions, continue with the quest in zones like Firefly Forest, Shiverchill Mountain, Bonfire Spire, Shipwreck Shore, Skywatch, Dark Tower and The Academy. But if you like to answer math questions without a battle, explore Tower Town

How to keep track of my friends and classmates?

To know what level your classmates and friends have reached, go to the friends menu (second last option) in the Hotbar.

There are 2 tabs: Friends and Classmates. By clicking on a classmate or friend, you will be able to check out their level, wizard name and look, the gear they possess, visit their house, battle with them or view stats like the hearts, gold, star collected and Towers built. 

How do I send a friend request?

You can add any wizard to your friends list by clicking on their character / wizard and then selecting the “Friend request” icon. A request will go to the wizard when you click the “Friend request” icon. Once they accept, they will appear in your friends list. At any point in time, you can have a maximum of 20 friends only.

How do I know if I have received a friend request?

In case someone has sent you a friend request, there will be an exclamation mark on the friends and classmates menu on the Hotbar. Once you go to friends and classmates, you will see a yellow button named “Friend requests”.

Click Friend requests and you will have the choice to accept or decline the request. 

What is Wizard Watch?

Whenever you login to Prodigy (the second time onwards) you would find a pop-up, “Wizard Watch”.

The Wizard watch is your daily updates, social feed and a place where you can see the upcoming events / releases. This is also where you can share your achievements with your friends and see your friends achievements. It is always available in the Hotbar, in case you closed the pop-up. 

Wizards in Prodigy think that sharing their achievements regularly via Wizard watch is a cool way to announce their progress to friends and classmates. 

How to adjust the sound, music and voice volume?

To adjust sound, music and voice volume, go to the settings menu (gear icon) on the Hotbar.

How do I know which world I am in?

To know your current world, you can always go to the settings menu (gear icon) on the Hotbar and click “Network”.

What is PvP?

PvP stands for Player vs Player. It is a system that can be used by Prodigy players to challenge other players currently playing within the same world.

How do I challenge other players?

To challenge another player you must be in the same world. Click on their wizard to open their player card and then select "Battle"

How do I accept challenges from other players?

When someone challenges you, you will get a notice through the awards option on the Hotbar in the bottom of your screen. You can see who has challenged you by clicking on the battle request icon within the awards menu. You can choose to accept or decline the challenge.

Why does the system automatically select a spell for me when I am in a battle with another player? 

If you don’t choose a spell within 30 seconds, the system will automatically choose one spell for you and your attack will miss the intended target

Can I choose a new character or pet in a Player vs Player battle?

Yes, you can choose a new character or pet in a PvP battle when your previous one faints but you have to choose within 30 seconds else the system will automatically choose one for you. Remember: If one of your team members is defeated, then you get a free switch to allow the battle to continue. But if you want to switch team members during a battle, it eats up one of your turns. 

I don’t want to battle with other players or be challenged by other players. What should I do?

PvP is completely dependent on the world you choose. If you don’t want to battle other players or be challenged by fellow players in the same world, select “Play offline” after selecting “Play at home”. Do not choose any world.

Levelling Up to 100

a. How many levels are there in total?
A student wizard can reach a maximum level of 100. But reaching level 100 doesn’t mean you have completely explored all areas in Prodigy Island or doesn’t also mean that the game is over. There is more. 

b. Why does it take longer to move up levels after level 85?
Each level requires more stars to get to than the level before it. The higher your level, the harder it is to get to the next level.

c. What should I do after reaching level 100? 
We are constantly releasing new zones, festivals and adventures to explore in Prodigy. Keep track of the upcoming releases via Wizard Watch. 

Until the new releases, here is the list of all the things you need to thoroughly explore in Prodigy. 
- Tower Town - Rebuild towers to help the Floatlings grow Lumin Trees. Answer questions to build floors!
- Levelling up all your Pets through battling monsters throughout the map - create the strongest team possible!
- Contest of the Champions - where you are able to battle other users for unique prizes and a spot on the global leader board
- Seasonal Festivals - earn festival currency to buy unique prizes
- Get Daily Bounties - engage in daily bounty-quests to earn rewards and become a monster bounty hunter
- Collect over 150+ pets available in-game - note that free accounts may only collect up to 10 pets (but you can still level up all your 10 pets)
- Battle through 100 levels of the dark tower - note that only the first 5 floors are available for the free version of the game but it is still worth entering. 
- Battling the Titan - this can be done alone or in a cooperative capacity with other users in-game
- The Crystal Caverns in Shiverchill Mountain - Recently there are rumours of strange happenings near the Crystal Caverns in Shiverchill Mountains that should be investigated!

d. Is there an ending to the game?
No, we keep releasing new areas, adventures, events and mini-games. Keep checking wizard watch for new updates ! 

Crystal Caverns

a. What are Crystal Caverns?
We all know that the Shiverchill Mountains have ice crystals which are desired by miners. These ice crystals are valuable for their energy but there are some pink power crystals which are more valuable than that. These power crystals have a strong magical energy contained in them. 
Crystal Caverns is where miners will find such power crystals. This Crystal Caverns is a section within the Shiverchill Mountain fully packed with crystals lining the walls and ceiling. It is said that a large wyrm lived here and it let the miners peacefully harvest power crystals in exchange for feeding it some ice crystals. 
But in recent times, this peaceful coexistence between the large wyrm and minors have been interrupted because shadow magic found its way into the caverns. The Shadow magic rooted itself into the crystals of the cave and when ice wrym was fed one of these tainted crystals by mistake, ice wrym became controlled by shadow magic and started a rampage of destroying all the minecart tracks. 
Miners fled the caves, and have since stayed out of the caverns due to fear of the shadow-controlled ice wyrm. It has been said that the source of the shadow magic is coming from a Crystal Golem in the heart of the caverns, where the large supply of power crystals that have been mined is stored.

b. What should I do in Crystal Caverns?
You need to help get rid of the shadow magic by finding the enormous Golem (the dangerous boss) and defeating it. You have to save miners, travel in minecarts, repair tracks and defeat bosses other than the Golem to receive exclusive rewards on the way. You can open up all the loot containers (these containers come in different forms - chests, snow piles or boxes). 
Good Tip: Visit Aspen Frost’s Food Shop without fail to collect unique healing items. Also, don’t forget to save your progress through the Crystal Caverns by using the Waystones. Waystones also help your team as you delve deeper into the caverns. 

Earth Tower and Keystones

a. What is an Earth Tower? 
Earth Tower is an eight-floor tower in the Academy. It opens up only when you place the keystone from Firefly Forest on the pedestal. Once you enter the Earth Tower, you can battle your way up to the 8th floor of the tower. Once you have made your way to the top floor, you will find a key to unlock the “Warden’s Office”. Upon entering the Warden’s office, you will encounter a familiar face from the past, but more powerful.  You have to defeat this boss in order to free the Earth Warden (none other than Flora’s brother), and he in return will reward you with a very rare prize. 
Good Tip: Even after you have rescued the Earth Warden, you will be able to re-enter the Earth Tower for more prizes! 

b. How to unlock the Earth Tower?
You can unlock the Earth Tower only by placing the warden keystone from Firefly Forest on the pedestal. (Please note: To place a warden keystones on the pedestal in the Academy, you must have reached level 25) 

c. Why can’t I place all 5 keystones on the Pedestal?
Currently, you will be able to place only the Warden Keystone from Firefly Forest on the Pedestal and unlock the Earth Tower. The other 4 warden keystones can be placed once other elemental towers are designed and released. In the future, we are hoping to expand on the Academy and then you can place the remaining keystones on the Pedestal.

In the meantime, there are many other areas you need to explore:

- Tower Town - Rebuild towers to help the Floatlings grow Lumin Trees. Answer questions to build floors and defeat the Puppetmaster!
- Levelling up your wizard & pets through battling monsters throughout the map - create the strongest team possible!
- Contest of the Champions - where you are able to battle other users for unique prizes and a spot on the global leader board
- Seasonal Festivals - earn unique festival currency and complete festival tasks to unlock unique prizes
- Get Daily Bounties - engage in daily bounty-quests to earn rewards
- Collect over 150+ pets available in-game - note that free accounts may only collect up to 10 pets
- Battle through 100 levels of the dark tower - note that only the first 5 floors are available for the free version of the game
- Battling the titan - this can be done alone or in a cooperative capacity with other users in-game
- The Crystal Caverns - Recently there are rumours of strange happenings near the Crystal Caverns in Shiverchill Mountains that should be investigated!
I hope this explains and gives you more to do until we have these pedestals unlocked for you!

Summerfest

a. What’s Summerfest all about?
Merlings had been under the surface of the water surrounding the island due to fear from the Puppet Master's return. But with news of new wizards like you rising up to face the Puppet Master, these Merlings have returned to the surface and are happy to share the celebration of the summer months again with those willing to participate in Lamplight's main square. Most importantly, you can buy some very rare goods from them in exchange for sand dollars. You will be able to take part in Summerfest in the month of July/August.

b. How can I earn Sand Dollars?
Throughout the Summerfest event, you can earn Sand Dollars by battling monsters (these arrive as random battle rewards) and chasing away monsters that you spot stealing food during the celebration. In exchange for chasing these mosters away, you’ll get a ton of Sand Dollars!

Winterfest

a. What’s Winterfest all about?
Winterfest is an event that celebrates the season of Winter. It takes place in the month of December. Everyday during the Winterfest, one of Puppet Master’s scouts tries to sneak into Lamplight Town by disguising as a Snowman. If you find the snowman and defeat the monster, you will get Magicsnowflakes currency as a reward. With this Magic Snowflakes currency, you can buy some exciting stuff from the Shop. 

b. How can I earn Magic Snowflakes?
Throughout the Winterfest event, you can earn Magic Snowflakes by battling monsters (these arrive as random battle rewards) and finding the snowman in Lamplight Town daily (this option is only available during the time of event, while playing from Home)

Springfest

a. What’s Springfest all about?
Springfest is an event that celebrates the beginning of Spring. It takes place in the month of March / April every year. Bunnies and Foxes have their territory and will give you their items in return for Magic Eggs. During springfest, you will be able to collect Magic Eggs (primary currency during Springfest) by battling monsters (these arrive as random battle rewards) and especially battling random monsters that appear in Lamplight Town daily throughout the duration of the fest (this option is only available during the time of event while playing from Home). 

Starlight Festival

a. What’s Starlight Festival all about?
Starlight occurs four times a year on the island of Prodigy. It is an event where the days are dusk covered, allowing stars to be seen during the daytime. Bits of stars fall from the sky, and occasionally, a rare full star will fall from the sky! Mama Star is a human astrologist fascinated with stars. She lives in Skywatch among most humans, where she can get the best view of the starry night sky. During Starlight, when stars fell to the ground, Mama Star spent her time collecting as many Star Shards as possible for her collection, as well as crafting. Now that she's older, she relies on the wizards of the island to gather her star shards in exchange for exclusive goods she brings with her to Lamplight.

b. How can I collect Star Shards?
Throughout the Starlight event, you can earn Star Shards by battling monsters (these arrive as random battle rewards) and find the faller star in Lamplight Town daily (this option is only available during the time of event, while playing from Home)

Pumpkinfest

a. What’s Pumpkinfest all about?
Pumpkinfest is an event that happens around October every year. During Pumpkinfest, you can collect Candy Corn that can be used to buy limited time items from Kandy Korn, a yellow-orange slime who only shows up during Pumpkinfest. 

b. How can I collect Candy Corn?
The main way you can collect Candy Corn is through the Daily Quest. Each day, some tricksters are putting out the light of a pumpkin somewhere in Lamplight Town. If you find that pumpkin, click on it, and defeat the trickster. You will receive a big prize of Candy Corn if you do! You can also get Candy Corn through monster battles.

Battling the Titan

a. What is a Titan?
Titan is a boss created by the Puppet master and is capable of using a special move called Royal Roar. He has a protective barrier around him and can only be destroyed by a team of student wizards. When you destroy the Titan, you will earn Titan Shards - a currency which you can exchange with Harvey for Prizes.

b. Where to find the Titan?
Titan will be randomly roaming around Prodigy Island and the current location of the titan is identified by a purple marking.

c. How can I battle the Titan?
To start your battle with the titan, go to the area where he is. You will see many other wizards trying to assist in defeating him. Just click on him and battle

d. How can I battle the Titan with my friends (The Co-Op Battle)?
You all need to enter the same world and go to the area where the titan is roaming around. Once near the titan, click on the Titan Crystal. You will be able to create your team and tell 2 more friends to join (Maximum 3 per team). Once your friends join, start the battle and defeat the titan. Once the Titan has been hit and the battle is over, you will be rewarded based on your individual participation and correct answers.

e. How many titans are there in total?
There are currently 3 Titans. One in Shipwreck Shore, One is Firefly Forest and One in Bonfire Spire (The last two Titans will be added in the future)

f. Why can’t we defeat all the Titans?
Titans require a lot of magic to conjure, so the Puppet Master can only summon one at a time. (As for why there's no Shiverchill or Skywatch Titan - there might be in the future!)

Potions

a. What is a Potion? 
Potions are items in game that will give you effects to help your chances in a battle with a monster / pet. Potions will have a variety of bonuses, but will only affect players during regular scenarios.  These bonuses from a Potion will only help while fighting monsters, and not in the Player vs Player (PvP) Arena.  Whenever you or a pet/ any wizard is using a Potion, an icon will be displayed below the pet/wizard using it during the battle.

b. How can I get a Potion? 
You can purchase Potions from Scientist Slimeralla in Lamplight Town, Aspen Frost in Crystal Caverns, find them in Rune Run on Harmony Island, or win them as a prize for spinning one of the wheels.

c. Where can I find my Potions once I have bought them? 
You can find your potions in your backpack under your items tab, and under your battle menu after you have purchased them.

d. Can I use more than one potion in a battle?
Yes!  You can use more than one potion.  However, when you use a new potion, the original potion's effects will wear off.  When you select a new potion, you will receive a pop-up message warning you that you are going to lose your previous buff.  So, choose wisely.

e. Will I lose my potion buff if I switch to a pet in a battle?
No.  As long as you are within the same battle, your wizard will continue to have whatever bonus you have acquired by using a potion.  Once the battle is over, your bonus will be gone.

f. What types of potions are available?
There are many potions available in game.  The ones that our vendors know about are listed here.  Keep an eye out, more could be found in game!

Morph Marbles

a. What is a Morph Marble? 
Morph Marble is a fantastic magical item in Prodigy that allows your wizard to transform into something completely different. Remember, these transformations are not permanent and a timer will start as soon as you transform. The timer is located in the top right corner of your screen and counts down your transformation. If you want to end your transformation early, just click on the timer and select to end your morph. Transformations last for different lengths of time which are listed in the item card description. 

b. How can I get a Morph Marble? 
Morph Marbles can be found by all players either from random drops after battle, on the Wheel of Wonder, or the Academy Archives Wheel. You can also get limited-time Morph Marbles from Summerfest and Pumpkinfest. Members can purchase Morph Marbles from Scientist Slimerella and receive them in their Monthly Membership Box. 

What can I use Copper Coins for?

You can use Copper Coins to purchase Epic-themed items in Macha’s shop in the Epics Subspace.

Why did the Lost Island Sink?

Lost Island was originally a summer activity planned, but never completed. Instead, it became a daily mission activity. Due to players' complaints and frustrations with it (and it really not serving any purpose) it was removed so that one day we can use that island for a new purpose.

Can I trade items with other players in the game?

Currently, you cannot trade with another wizard in Prodigy. You cannot send gifts to, swap items or purchase items from each other. 

Why do we need to get more ‘Academy Pages’  for The Academy?

The ‘Academy Pages’ are valuable pages of information that contain knowledge of all sorts of magic. The Keeper of the Academy, Gale, needs this knowledge to find out a way to fix the pedestals. Also, when you give the Academy Merchant these pages you get unique rewards in return such as an Invisibility Cloak, an Enchanted Book buddy, the pet Mystember, and much more.